Refund Policy

The following scenario illustrates the intent of the Club’s policy regarding player registration refunds:

When you purchase a movie ticket at Hoyts for $20, the price includes contribution to various costs such as rent, maintenance, licensing, staffing, and food. Once you buy the ticket, you are committed. If you decide to leave before or after the movie starts, you are not entitled to a refund. This scenario acknowledges the costs of running a movie theatre and the natural consequence of changing your mind after purchase.

Similarly, the cost of player registration at our club is based on numerous factors, including field rental, coach payments, apparel, gear, and other items listed by NNSW/FA – these are all fixed by October for the following year. These costs are calculated based on a certain number of players in each team. As the season approaches or begins, it becomes increasingly difficult (near impossible) to replace a player or coach who leaves, however the cost structure remains the same. Like Hoyts, our club’s cost structures do not change if players leave after registration is finalised in PlayFootball.

A refund policy that lacks natural consequences and puts significant pressure on a volunteer led ‘not for profit’ operation is unsustainable.

The Club will review refund application up until the player’s registration is finalised on PlayFootball, after this point the decision to leave the Club by an individual is made in full knowledge that a refund will not be made.